Industries
An operational management platform for organizations that serve people.
Ciprocity started in civil legal aid and runs there today. The work it was built for, intake, eligibility, services, deadlines, documents and funder reporting, is the same work that social service and other mission-driven organizations do every day.
Civil legal aid
Where Ciprocity started, and where it runs today
19+ legal aid programs and state bar organizations run Ciprocity in production. It speaks the vocabulary of the field without translation: problem codes, funding sources, eligibility, timeslips, outcomes and LSC reporting.
In production at 19+ programs
Intake to closing
Eligibility screening, conflict checks, matters, time, calendar, documents and document assembly, in one record an advocate can read in one pass.
Funder reporting
LSC CSR and self-inspection reports, HUD 9902, VOCA and VAWA handling, grant ledgers, and report packs on each funder's own calendar.
Pro bono and partners
Referral tracking, limited logins for volunteers and partner organizations, and ethical walls that hold in the database.
AI inside the case
An assistant that answers from the matter's own documents and shows what it read, with the provider chosen by your program, including one on your own hardware.
Social service organizations
The same system of record, for programs that serve clients rather than cases
Workforce development, housing counseling, benefits navigation and community services run on the same shape of work: an intake, an eligibility decision, a person served, services recorded against a funding source, and a report due to the funder.
Configured per organization
Intake and eligibility
Online intake forms that hand staff a structured record, with eligibility rules your administrator maintains.
Services and outcomes
Every contact, service and outcome recorded on the client record and coded to the grant that paid for it.
Grant reporting
A grants manager with funder ledgers, per-client eligibility filters, and scheduled report packs delivered on the funder's calendar.
Housing counseling
HUD 9902 reporting and ARM administration are already built in for programs carrying a HUD counseling grant.
Mission-driven nonprofits
One operational platform instead of a spreadsheet for every grant
Organizations that track people, services, deadlines and funders in a mix of spreadsheets, shared drives and a CRM that was built for sales. Ciprocity gives them one record, one audit log, and one price.
Configured per organization
Your own instance
A dedicated server and database for your organization alone, with encrypted backups and a full export you can run yourself.
Configuration, not custom code
Administrators add fields, tabs, menu vocabularies and saved reports themselves, without a support ticket.
Automation
When-this-happens-do-that rules, scheduled reports, SMS reminders and a compliance dashboard that watches every obligation.
All at one price
Single sign-on, two-factor, the API, online intake and text messaging are included. There is no module to buy back.
Tell us what your organization does
We will show you the system configured around your programs, your funders and your reports.